Keeping the Momentum: Motivating Marketing Teams in the Run-Up to Holidays

  • Tanya Thorne
  • Dec 5, 2023
Close up of a snow covered Christmas tree and the word December

Every December, as the chill in the air deepens and the festive season draws near, many marketing teams find their energy and motivation waning. The scent of fresh pine, the distant jingle of bells, and the anticipation of year-end festivities create a magnetic pull toward rest and relaxation. With Christmas and holiday promotions already launched, the crescendo of the year’s activities has reached its peak, leaving a palpable lull in its wake. It’s in these quiet moments that the office chatter seems a tad more leisurely, the coffee breaks a touch longer, and the focus on the big picture slightly blurred.

December’s Decline: The Pre-Holiday Productivity Dip

For many, this season is synonymous with reflection – a time to look back on the year gone by, to celebrate the victories, learn from the setbacks, and to take stock of the journey so far. The allure of the upcoming break and the promise of a fresh start in the New Year cast a spell, making it tempting to slip into a slower gear.

But beyond this festive tranquillity lies an underlying truth. The pace we set in December, the diligence with which we conclude our projects, and the zest with which we prep for the New Year can be instrumental in defining the trajectory of the months to come. It’s a balancing act – immersing in the present’s festivity while strategically paving the path for the future.

Yet, in the hustle and bustle of wrapping up both the year’s work and holiday gifts, there is a golden opportunity. An opportunity to harness the festive spirit, channelling it not just into celebrations but also into revitalising your team’s focus, ensuring that the transition into the New Year is not just smooth but also charged with renewed energy and purpose.

  • The December Dilemma

This “December Dilemma” is a well-recognised phenomenon in the business world. After months of intensive planning and executing holiday campaigns, it’s natural for teams to feel the fatigue. The approaching holidays, with the promise of relaxation and festivities, can also contribute to a decreasing focus on work. Add to this the fact that many colleagues and clients might already be on leave, and it’s easy to see why the last few weeks of the year often feel less productive.

  • Why Maintain Momentum?

But here’s the catch: the last stretch of the year can be crucial. It’s an excellent time for reflection, strategising for the upcoming year, and wrapping up pending tasks. While the primary holiday campaigns might be over, there’s always post-campaign analysis to be done, feedback to be gathered, and lessons to be learned.

Moreover, for many industries, the holiday season means peak sales. For sales and customer service teams, it’s all hands on deck to ensure customer satisfaction. The brand and marketing teams play a pivotal role in supporting these endeavours by maintaining a consistent brand image, addressing any post-launch hitches in campaigns, and ensuring communication channels are effectively managed.

By letting the momentum slip in December, businesses risk missing out on these valuable opportunities. Not to mention, starting the new year on a sluggish note. The challenge, then, is to keep the team motivated, engaged, and productive during this home stretch.

In the forthcoming article, I’ll explore strategies and tips to reignite the spark in your brand, marketing, and sales teams, ensuring they end the year on a high and begin the new one with renewed vigour.

The Post-Holiday Impact: December’s Efforts Echo into Q1

December, often viewed as the concluding chapter of the year, is more aptly described as the prologue to the coming year’s story. The strategies devised, tasks accomplished, and initiatives kickstarted during this month can reverberate well into the first quarter of the next year and beyond.

  • Setting the Stage for Success

In the realm of marketing, sales, and branding, the work doesn’t end when a campaign is launched, or a project is completed. Post-campaign analysis, customer feedback collection, and planning for follow-up campaigns are integral to ensuring the longevity and success of the initial efforts. The groundwork laid in December can help ensure a smoother and more strategic campaign rollout in January and February. This foresight can position brands ahead of competitors who might be slower off the mark after the holiday break.

  • Finish Strong, Start Stronger

There’s a psychological component at play here as well. A team that concludes the year on a high, achieving set targets and pushing the envelope even in the year’s waning days, enters the new year with a sense of accomplishment and confidence. This creates a positive feedback loop. Achievements in December can be celebrated in January, offering a morale boost to the team right at the year’s start.

In contrast, letting things slide in December can lead to a backlog of tasks and a game of catch-up when everyone’s back from their holiday break. This can result in a sluggish start to the new year, impacting team morale and potentially delaying Q1 campaigns and initiatives.

In essence, December is the bridge connecting the achievements of the current year with the aspirations of the next. Recognising the month’s potential and maintaining motivation can propel your teams into the new year with vigour, purpose, and a clear roadmap for continued success.

2. Setting Short-Term Goals: Maximise Momentum with Mini Milestones

December, with its characteristic holiday cheer and imminent year-end reflections, presents a unique opportunity for marketing, sales, and branding teams to pivot towards short-term, impactful goals that can invigorate the entire department.

  • Mini-Campaigns: Bite-Sized Initiatives with Tangible Results

Instead of coasting on the laurels of the major holiday campaigns already launched, why not introduce mini campaigns tailored to December’s unique ambiance? These could take the form of countdown campaigns, year-end retrospectives, or even sneak peeks into what’s coming next year. Such campaigns don’t require the extensive planning of major initiatives but can still engage the target audience effectively.

These mini campaigns offer dual benefits. Firstly, they keep the team engaged with fresh, dynamic projects that won’t drag on indefinitely. Secondly, they allow the brand to maintain a consistent presence in the market, ensuring that it remains top-of-mind for consumers during the transition into the new year.

  • Celebrating the Small Wins

In the grand tapestry of a year’s worth of work, smaller achievements often get overshadowed by the major successes. However, these small wins, whether they’re hitting a minor sales target, achieving engagement metrics on a social post, or getting positive feedback from a single satisfied customer, are worth celebrating, especially in a month where morale may be flagging.

You might introduce ‘Win Wednesdays’ or ‘Festive Fridays’ where they spotlight a small achievement from the week. It could be as simple as a shoutout in a team meeting or a celebratory post on the company’s internal communication platform. The objective is to foster a culture of recognition, reminding team members that every contribution, no matter its scale, plays a part in the larger success story.

In a nutshell, setting and achieving short-term goals in December can be the adrenaline shot that weary teams need. It reorients focus, reignites passion, and offers immediate gratification, ensuring that the month concludes on an energetic and optimistic note.

3. Foster a Festive Environment: Building Bonds Beyond the Boardroom

December, a month synonymous with various global celebrations, offers the perfect backdrop to strengthen the camaraderie within brand, marketing, and sales teams and the end of the year is often viewed as a time of celebration across various cultures and beliefs. It’s vital to ensure that the festive spirit you’re nurturing in the workplace is inclusive and resonates with everyone, regardless of whether they celebrate Christmas. And while it’s essential to acknowledge that not everyone celebrates Christmas, it’s equally important to recognise the universal appeal of year-end festivities and the spirit of togetherness they invoke.

  • Inclusive Celebrations: Embracing Diversity

One size doesn’t fit all, especially when it comes to celebrating in a multicultural team environment. It’s essential to strike a balance in recognising and celebrating the myriad traditions and festivities that team members might observe. Host inclusive end-of-year events that encourage team members to share traditions or festivities they value. Perhaps organise an “Around the World in December” day, where team members can offer insights into how different cultures mark the year’s end. This can be a rich learning experience, promoting understanding and fostering deeper bonds between colleagues.

  • Reflecting on the Year Gone By

December is also a natural checkpoint for introspection and reflection and as the year winds down, taking a moment to pause, reflect, and appreciate the journey is vital. Organise team sessions where members can share their highlights from the year, discuss challenges they overcame, and express gratitude towards colleagues who supported them. These sessions can be a mix of formal presentations and informal discussions, providing a balanced platform for open communication.

Facilitate reflection by perhaps distributing a simple questionnaire or survey prior to these sessions, asking team members to jot down their proudest moments, learnings, and aspirations for the upcoming year. Sharing these insights not only builds a sense of community but also reminds individuals of their personal and collective achievements.

  • Building Bonds: More than Just Work

Organise activities that aren’t strictly related to work but focus on team bonding. Consider virtual game sessions, trivia nights focused on global celebrations, or even online workshops like cooking classes where members can cook a festive dish from a different culture.

Remember, the objective is not only to celebrate but also to fortify relationships within the team. When members understand, respect, and bond with each other beyond work topics, it lays the foundation for better collaboration, enhanced communication, and a more harmonious work environment.

Fostering a festive environment is about more than just marking a celebration on the calendar. It’s about creating moments of connection, understanding, and gratitude that resonate with every team member, regardless of their cultural or celebratory preferences.

4. Recognise & Reward Hard Work: Celebrating Commitment and Dedication

In the hustle and bustle of year-end tasks and targets, taking a moment to acknowledge and appreciate the continuous efforts of team members is paramount. Recognition not only acts as a morale booster but also reinforces the value everyone brings to the team. Here’s a deeper dive into how you can effectively recognise and reward hard work as the year comes to a close.

  • The Power of Public Praise:

Public recognition, when done right, can be a powerful tool in reinforcing desired behaviours and outcomes. Hosting a regular forum, whether it’s a weekly team meeting or a monthly all-hands gathering, provides an avenue to shout-out team members who’ve demonstrated exemplary performance or have gone the extra mile. By celebrating these achievements openly, you not only commend the individual but also set a benchmark for excellence within the team.

Continue reading

Take the first step to explosive sales surges & retention success